Chimney sweep:

Customer acknowledges that steel flue sections may be improperly snapped, loose, or disconnected inside concealed areas that are not visible without removing walls, siding, or framing. Somri Home Services assumes no responsibility for any damage, separation, or failure resulting from these pre-existing conditions before, during, or after chimney sweeping.
 

Chase and cap:

1. Material variations

All chimney chase and chimney cap installations may show minor variations in appearance due to material type and existing structure conditions. These variations are normal and are not considered defects.

2. Existing structure responsibility

We are not responsible for damage, deterioration, or defects in existing chimney systems, brickwork, mortar, siding, framing, roofing, or surrounding areas discovered before, during, or after installation.

3. Weather and external damage

Damage caused by wind, storms, hail, falling objects, animals, or other natural events is not covered. These are considered acts of nature and are outside our control.

4. Water intrusion limitations

While our products are designed to help prevent water entry, we cannot guarantee against all water intrusion caused by structural issues, roof damage, improper flashing, foundation movement, or previous construction defects.

5. Maintenance and inspection requirement

Annual chimney inspection is required to keep the warranty valid. This inspection must be performed by a qualified professional. If yearly inspections are skipped or cannot be documented, all warranty coverage will be void.

6. Cosmetic conditions

Small dents, scratches, scuffs, or changes in appearance that do not affect performance are considered cosmetic and not a valid reason for replacement or refund.

7. Third-party work

Any modification, repair, or removal performed by another contractor or homeowner voids all warranties and releases us from responsibility.

8. Warranty limitations

Our warranty applies only to the specific product installed and not to the entire chimney system. It covers material defects only and does not cover labor related to unrelated repairs.

9. Final inspection acceptance

Once the customer approves the completed work on-site, the project is considered accepted and final.

10. Non-transferability

Unless otherwise stated in writing, all warranties and guarantees apply only to the original customer at the address where the work was completed.
 

Fireplace Burner System:

Annual Inspection Requirement-

To keep any warranty active, the fireplace burner system must be inspected once every 12 months by a qualified professional. Failure to complete and document a yearly inspection will void all warranty coverage.

​

Excluded Components-

The warranty does not cover the following parts under any circumstances:

    • Pilot light assembly

    • Thermocouple

    • Thermopile

    • Pilot light tube or pilot hood

    • Receiver

    • Remote control

    • Batteries

    • Wiring damage due to wear, pests, or moisture

 

These components are wear items or electronic parts that are affected by normal use and environmental conditions.

​

Cleaning Not Included-

Cleaning of the burner, pilot assembly, glass, logs, or internal fireplace components is not covered under warranty and is considered regular maintenance.

​

Normal Wear and Environmental Damage-

Damage caused by normal wear and tear, moisture, corrosion, insects, rodents, dust, power surges, or lack of use is not covered by the warranty.

​

Third-Party & Homeowner Modifications-

Any repair, adjustment, or modification by another contractor or the homeowner will void the warranty and release Somri Home Services from all responsibility.
 

All Chimney Work:

Annual Inspection Requirement- 

To maintain any applicable warranty on chimney-related work, the chimney system must be inspected once every 12 months by a qualified professional. Failure to complete and document an annual inspection will void all existing and future warranty coverage.

​

Limited Warranty Application-

Some chimney services may include a limited warranty. Any warranty offered applies only to the specific work performed and does not apply to the entire chimney system or to previously existing issues.

 

Warranty coverage is limited to defects directly related to workmanship or materials provided by our company.

​

Exclusions from Warranty-

The warranty does not cover:

• Normal wear and tear.

• Moisture damage caused by pre-existing conditions.

• Structural movement or foundation settling.

• Cracked or deteriorated bricks, mortar, tile, or liners not replaced by          us.

• Damage caused by storms, wind, hail, falling objects, animals, or                insects.

• Mold, mildew, or rust caused by external conditions.

• Interior water damage or drywall repair.

• Roof leaks not directly caused by our installation.

Dryer vent repair:

Annual Inspection Requirement-

To maintain any applicable warranty, the dryer vent system must be inspected at least once every 12 months by a qualified professional. Failure to complete and document a yearly inspection will void all warranty coverage.

​

Limited Warranty Application-

Any warranty provided applies only to the specific repair or materials installed by our company and does not apply to the entire dryer, ventilation system, roof, or surrounding structure.

 

Warranty coverage is limited to defects in our workmanship or the materials we supplied.

​

Exclusions from Warranty-

The warranty does not cover:

• Lint buildup or blockage due to lack of maintenance

• Restrictions caused by crushed, kinked, or improperly used vent lines

• Plastic, foil, or non-code vent materials installed by others.

• Dryer malfunction, overheating, or internal appliance problems.

• Moisture damage, mold, or mildew.

• Damage caused by rodents, insects, or animals.

• Disconnected or altered vents after installation.

• Fire damage or overheating.

• Normal wear and tear.

​

Cleaning Not Included-

Vent cleaning is routine maintenance and is not automatically included in repair work unless specifically listed on the invoice.

​

Third-Party & Homeowner Modifications-

Any changes, repairs, or adjustments made by another contractor or homeowner void all warranties immediately.

 

Roof Cap Replacement:

Annual Inspection Requirement-

To maintain any applicable warranty, the roof area and cap must be inspected at least once every 12 months. Failure to complete and document an annual inspection will void all warranty coverage.

​

Limited Warranty Application-

Any warranty offered applies only to the specific roof cap or flashing replacement work performed by our company and does not apply to the entire roof system.

 

Warranty coverage is limited to defects in materials and workmanship provided by our company.

​

Exclusions from Warranty-

The warranty does not cover:

• Damage caused by severe weather including wind, hail, storms, or falling debris

• Aging or failure of surrounding roofing materials

• Shingle, underlayment, or decking issues not replaced by us

• Improper drainage or ponding water

• Structural movement or settling

• Damage caused by animals or pests

• Improper maintenance or neglected repairs

• Leaks not directly related to the area serviced by our company

​

Maintenance Responsibility-

The homeowner is responsible for monitoring surrounding roof conditions, sealants, and drainage to prevent leaks and damage. Failure to perform basic maintenance voids any warranty.

​

Roof condition and liability limitation:

The roof and underlying materials may contain hidden defects, rot, or structural weakness. By approving service, the customer acknowledges that Somri Home Services bears no responsibility for any roof damage, leaks, or structural issues before, during, or after the work is performed.

​

Existing gutter condition:

By approving service, the customer acknowledges that existing gutters may be aged, fragile, improperly secured, or previously damaged. Somri Home Services assumes no responsibility for any gutter damage, failure, or separation occurring before, during, or after the performance of services.